1800 863 863 enquiries@tme.edu.au

Program Snapshot


12-18 months

Delivery Options

  • Face to face classroom (or delivered in the workplace), supplemented by extensive workplace practce. 
  • Distance / Online learning available. 


It is required that learners be employed in a positon that allows them to demonstrate applicaton of skills required by the program. Learners will need access to the internet for on-line research and actvites.

LLN will be assessed prior to course commencement.


$4,5000 full fee.
State Government funding may be available for eligible individuals.

Contact us to see if you’re eligible for government funding.

Course information:

The Certfcate IV in Leadership & Management is aimed at individuals working as developing and emerging leaders and managers in a range of industries.

The program is designed for people wantng to take the next step in their careers where leadership of front-line staff is a key focus. Learners will develop skills and knowledge related to developing effectve teams, managing team and individual performance, monitoring and improving customer service and contributng to workplace innovaton.

Course outcomes:


Communicate effectvely as a workplace leader.

Promote team cohesion by motvatng, mentoring, coaching and providing development opportunites for your team.

Plan and supervise individual and team performance.

Implement, monitor and report on organisatonal plans.

Be an effectve and proactve contributor to team innovaton.

mplement the organisaton’s contnuous improvement systems and processes.

Identfy risks and to apply established risk management processes.

Implement and monitor an organisaton’s work health and safety (WHS) policies, procedures and programs in order to meet legislatve requirements.

Monitor and obtain feedback on own work performance and access learning opportunites for professional development.

Model high standards of conduct to reflect the organisaton’s standards and values.

Manage effectve customer relatonships.

Course structure:


BSB42015 Certfcate IV in Leadership & Management requires completon of 12 units
of competency.
* Indicates core units.

BSBLDR401 Communicate effectvely as a workplace leader*

BSBLDR402 Lead effectve workplace relatonships*

BSBLDR403 Lead team effectveness*

BSBMGT402 Implement operatonal plan*

BSBINN301 Promote innovaton in a team environment

BSBMGT403 Implement contnuous improvement

BSBRSK401 Identfy risk and apply risk management processes

BSBWHS401 Implement and monitor WHS policies, procedures and
programs to meet legislatve requirements.

BSBWOR404 Develop work priorites

BSBCUS402 Address customer needs

BSBLED401 Develop teams and individuals

BSBMGT401 Show leadership in the workplace

More information:


Assessment Methods:

  • Theory & knowledge assessments
  • Case studies
  • Practcal exercises
  • Project Work
  • Workplace observatons
  • Workplace Supervisors’ reports

Resources Provided:

Learning resources will be provided including; training manuals, powerpoint presentatons, You-tube clips, webinars etc.

Induction: Trainees will be introduced to the course, delivery and assessment methods, and expectatons and rights of trainees prior to course commencement.

All trainees are expected to comply with worksite WHS procedures and policies during practcal actvites. Safety procedures in the classroom will be explained at the commencement of the course.

RPL & Credit Transfer: Students who believe they have sufcient past experience to demonstrate full competence against partcular units may apply for RPL using the forms and processes available from the TME ofce. Students may apply for credit transfer for any units completed in prior qualifcatons, including for the electve units.

Funding: This program may be supported by Victorian State Government funding or subsidised by the NSW Government subject to eligibility. New employees may also be eligible for Commonwealth Government Funding. Contact us to check your eligibility.

Workplace Training: Programs can be customised to meet individual or workplace requirements. On the job training and assessment actvites are built into our programs to beneft employers and enable learners to develop relevant workplace skills.

We actvely tailor training for people from diverse backgrounds, including those with disabilites, and encourage all to apply.

Informaton in this flyer is current at 19/1/2017 and may be subject to change. Contact us to ensure you have the most current informaton about this program.

version 2 – 19/1/2017

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