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Application and Enrolment Process

Step 1 – Choose the course you want to study
Read the course information and other pre-enrolment information on our website
Step 2 – Check you meet entry requirements
Academic entry requirements – successful completion of Australian year 12 or equivalent

English language entry requirements – Generally IELTS (academic) score of 5.5 or equivalent

Any course specific requirements- see courses outline

Step 3 - Submit your application with documents required
Please download the Application Form from our website. It is important that you complete all the relevant sections of the application form accurately

Please attach the required documentation as indicated such as certified copy of your academic results (highest qualification, translated into English if applicable), copy of passport, proof of English language proficiency, etc.

Pay application fee $250 directly to TME or our agent.

Email your application with documents required to international@tme.edu.au, email subject please use the following format

Name-Enrolment Application


You can also use our agent, arrange an appointment with one of their student consultant. Please see our agent list here

Step 4 – Accept your offer
Once application is approved, you will receive an International Student Contract that includes a Letter of Offer, Terms and Conditions and Instructions on how to accept your offer.

Please send your signed copy of Letter of Offer back to International@tme.edu.au and  pay your fees deposit.

Step 5 – Confirmation of Enrolment (CoE)
Once we receive signed agreement and  payment, we will email you the Confirmation of Enrolment (CoE) which you will need when you apply for a visa.
Step 6 – Apply for a Student Visa
Submit your student visa application to the nearest Australian Embassy or consulate in your country of residence.

More information on student visa, please refer to

Department of Home Affairs


Or you can use the service of registered immigration agent

Step 7 – Make Travel Arrangement
Once your student visa has been granted, please advise us and organise flight bookings, airport pick up and accommodation in advance. Try to arrive in Australia at least one week before your course starts to give you time to settle in.

Student Visa And OSHC

Student Visa

All international students studying in Australia must have a valid student visa. Students may apply for a visa themselves, or use the services of an authorised overseas agent of RTO. 

More information on student visas can be found on the Department of Home Affairs website and on the Study in Australia website.

The key conditions that all students need to fulfill in order to maintain their Student Visa include:

  • Students must remain enrolled in a registered course that matches the level of study indicated on the visa
  • Students must maintain satisfactory course progress
  • Students must keep course providers updated on their address and contact details
  • Students must maintain adequate Overseas Student Health Cover (OSHC) for the entire duration of their visa

Health Insurance-OSHC

Health cover for international students is called Overseas Student Health Cover (OSHC). It helps you pay for medical or hospital care they may need while they are studying in Australia; it will also contribute towards the cost of most prescription medicines and an ambulance in an emergency.

As part of their Student Visa conditions, all international students are required to have OSHC for themselves (and any partner/ spouse/ family travelling with them) for the duration of their Student Visa. OSHC must be organised before the student arrives in Australia.

Exceptions: You do not need OSHC if you are:

  • a Norwegian student covered by the Norwegian National Insurance Scheme
  • a Swedish student covered by Kammarkollegiet
  • a Belgian student covered under the Reciprocal Health Care Agreement with Australia.

If you are studying at more than one educational provider and both are arranging OSHC, you will have to ensure that there is no gap between policies. This means that as one policy expires the next commences immediately.

If you have a child born after your arrival in Australia, and you only have a single OSHC policy you must change that to a family policy. If family members join you after your arrival in Australia they will have to demonstrate that they have an OSHC policy for the duration of their visas.

For further information please refer to The Department of Health  


Terms and condition of admission

  • Students must abide by the Department of Home Affair’s financial requirements and Genuine Temporary Entrant requirements for the grant of a student visa.
  • Students must read and accept RTO’s fees and charges, refunds and cancellation policies, complaints and appeals policy, materials fees, additional charges, issuing of Statement of Attainment and privacy policies.
  • Students must ensure they meet all eligibility criteria.
  • Students must complete all class work, assignments, activities and assessments in order to maintain satisfactory progress.
  • Students must participate in compulsory work-based training components where these are included in their course.
  • Students must inform RTO immediately of any change in address and contact details.
  • Students may not change their education provider during the first six months of commencement of their principal course without a written letter of release from RTO.
  • Students must abide by the institute’s policies and procedures, as outlined in the RTO policies and procedures <insert link_RTO policies and procdures>

Deferment, cancellation and refund

Requests for Refund of Tuition Fees

Application for a refund of tuition fees in accordance with the below Refund Policy must be made in writing, using the Refund Request Form and/or Deferment, Suspension and Cancellation Form. All other supporting evidence should be attached at the same time. This must be submitted to The Management Edge at Level 1, 33 Heatherdale Road, Ringwood, Victoria 3134 or by email to admin@tme.edu.au.

Payment of Refund

All refunds for which a student is eligible will be forwarded to the nominated bank account as required on Refund Request Form.


All refunds must be approved by the CEO or other designated officers.

Refund Policy



Amount Refunded



VISA Refusal

At any time

All FEES received minus the NON REFUNDABLE application fee of AUD250

·     Refund Request

·     Proof of VISA Refusal


VISA Renewal Refusal

After the course has commenced


·     Refund Request

·     Proof of VISA Refusal


VISA Removal for breach of conditions

At any time


·      Refund Request

·      Proof of VISA Refusal

Withdrawal, Transfer or Enrolment Cancellation

Before CoE issued

60% of FEES received minus the NON REFUNDABLE application fee of AUD250

·      Refund Request

·      Letter of Offer

·      Deferment, Suspension & Cancellation Form

After the CoE issued



After the course has commenced



Default by The Management Edge

Prior to course commencement

Full Refund


After the course has commenced

Prepaid tuition Fees for remaining Weeks


The Tuition Protection Service (TPS) is an initiative of the Australian Government to assist international students whose education providers are unable to fully deliver their course of study. The TPS ensures that international students are able to either:

  1. complete their studies in another course or with another education provider or
  2. receive a refund of their unspent tuition fees.

You can find more details at https://tps.gov.au/StaticContent/Get/StudentInformation.


Welfare arrangement for student under 18

International students under 18 years of age must demonstrate that they have adequate welfare arrangements in place before they can be granted a student visa. The options are:

  1. Nominate a parent / legal custodian or a relative over 21 years to be your student guardian. The Department of Home Affairs (DHA) will assess this arrangement, or
  2. Arrange for TME to approve your welfare arrangements in accordance with the TME approved guidelines for acceptable welfare and accommodation arrangements. TME will issue a Confirmation of Appropriate Accommodation and Welfare (CAAW) letter and the nominated start date and end date of your welfare arrangements.

Information about the Department of Home Affairs welfare requirements for under 18 student visa applicants can be found on their website.

TME will only approve welfare arrangements if it meets our guidelines. Students must have an agreement with one of the TME approved caregiver services and homestay arranged through Student Accommodation Services. Students cannot enter Australia before the commencement of welfare arrangements. This is a student visa condition.

Students must stay in approved accommodation and have care arrangements in place until they turn 18, including any period of non-enrolment. Any changes to welfare arrangements must be approved by TME.


Authorised agents

Company Name Shanghai Aoyuan Education and Technology Co.Ltd
Head Office address 14i-726 Yan’an West Road, Changning, Shanghai
Postal Address 14i-726 Yan’an West Road, Changning, Shanghai
Phone 021-32125088
Web N/A
Email Saet_aoyuan@126.com
Contact Person Linda Liang
Position Vice General Manager
Email lianglinda@qq.com
Business Registration No. 05000002201709260036


Company Name VisaPick
Head Office address Unit 1205, Level 12, No 51, Akbari Street, Vali Asr Avenue, Tehran, IRAN
Postal Address Unit 1205, Level 12, No 51, Akbari Street, Vali Asr Avenue, Tehran, IRAN
Phone  +9821 88558605
Web www.visapick.com
Email info@visapick.com
Contact Person Reza Mirjani
Email Homapour.888@gmail.com



ESOS information for students & Useful Links

ESOS information for students

All Australian training organisations providing courses for international students are required to comply with the Educational Services for Overseas Students (ESOS) Act 2000 and National Code 2018.

Under this legislation, overseas students are assured of a quality education and a high standard of service when they study in Australia.

The ESOS framework assures students’ rights, including their right to:

  • sign a written agreement with the provider before paying fees, with the agreement detailing the services to be provided, fees payable and information about refunds of course money
  • get the education for which students’ have paid, as the ESOS framework includes consumer protection that allow students to receive a refund or to be placed in another course if their provider is unable to deliver the course enrolled in.

The ESOS framework protects students’ right to know: 

  • how to use the provider’s student support services
  • who the contact officer or officers are for overseas students
  • how to apply for course credit
  • when enrolment can be deferred, suspended or cancelled
  • what the provider’s requirements are for satisfactory progress
  • whether attendance will be monitored
  • how to on change providers
  • how to access the provider’s complaints and appeals process

The ESOS Legislative Framework incorporates the following pieces of legislation.

Useful Link

To find out more about Studying in Australia and living in Melbourne, visit these useful sites:

Study in Australia

Study Overseas

Study Melbourne

City of Melbourne: International Students 

Public Transport Victoria