Programs for Local Government

This qualification can support councilstaff working in the Parks Department with skills and knowledge in the proper care and maintenance of lawns and gardens.It develops skills and knowledge in basic plant and horticulture systems, equipment
necessaryto support horticulture, and the treatment of weeds and pests likely to befound in the typical environment. Your staff willlearn to:

• Recognise and treat pest and weed infestation
• Operate basic machinery and irrigation systems.
• Apply quality concepts to work by planning and trialling improvements
• Recognise plants and howto prepare the environment tc support growth
• Observe conditions of the environment and recognise where remedial action might be required.
• Plant and prune trees and plant displays

More and more residents are utilising Council-maintained public gardens to improve their enjoyment of the outdoors.This qualification will allow your staff to maintain parks and gardens
where they will be able to

• Be more knowledgeable about the featuresthat set a park or garden apart from the average.
• Understand and feel better prepared to present their areas of responsibility to all people who encounter their handiwork.
• Get better information about green assets and can take remedial action earlier

This qualification might not appear directly relevant to
Council operations, but the opportunity to have trained staff who
can construct local assets should not be overlooked.It covers
the skills and knowledge relating to landscaping such as
Constructing paving and retaining walls

• Irrigation
• Plant selection and propagation
• Soil structure and garden bed preparation and planting

Your staff might either be working in the role now, or
seeking to develop skills to help your outdoor teams
improve their capability in these areas. They will;

• Learn to construct concrete structures and features as
  a component oflandscape project works
• Know how to construct brick structures and features or
  block structures and features,or both as a component
  of a landscaping project
• Set out asite for construction worksin accordance with
  site plans and specifications
• Learn how to install surface and subsurface drainage
  systems
• Develop skills and knowledge required to assess low and
  sprinkler volume irrigation systems

Councils need leaders at alllevels of their operations.Too often staff are appointed to these roles without effective training to
support them, and their only models of behaviour might be from poor examples. The qualification aims to develop current employees into future leaders and specifically addresses the challengesthat a new manager may have when transitioning intc a position of leadership where they have previously been a member of theteam theyarenowexpected to manage.

This programis aimed at staff in a variety of Business Services job roles.They may have supervisory performance accountabilities
The selection of units can be made in conjunction with the Local Government qualifications listed below, to fine-tune the skills a department manager willneed across a variety of Council operations.

This program is primarily aimed at developing positive business leaders at a more senior level than the Certificate Iv in Business. It is a practical hands-on program that developsinnovative
approaches toachieving business objectives and creatinga positive culture.
This program works closely with business management to better prepare people and teams for business process management. Our “Developing Positive Business Leaders”program specifically addresses the challenges that a leader has to deal with when managing teams and inspiring people.

This is another higher-level program for more senior Council Staff,either already performing the role or being developed into future senior leadership material is primarily aimed at developing innovative approaches to leading teams,developing individua capabilities, and delivering on the key result areas of specific
departments.

With a deep dive into workplace culture,leadership practices and personal communication skills, this program will develop the skills required for exceptional organisationalleadership within your Council

This program is for staff performing work health and safety (WHS) duties in addition to their main duties.It is a step above “Safety Awareness”, and is suitable for team leaders who have a responsibility to ensure the team follows proper procedures when undertaking their work.It is still more a”follow the rules’ course that requires understanding and compliance rather than
“creating the rules”.
Participants may already provide technical advice and support to their team and apply a rangeof competenciesin varied work contexts.

This program is for more specialist Safety Staff in Councils,who have a larger role in both setting standards and processes and ensuring staff are aware of and following them.These staff may
cover a broad range of technical knowledge and skillarea.
The qualification suits those working as supervisors,WHS personnel,and workersin other WHS-related roles who manage risks effectively,apply relevant WHS laws,and contribute to WHS within the workplacein known or changing contexts with established parameters.

This program reflects the role of individuals who apply the skills and knowledge to work in multiskilled operationalroles in local
government.
Your staff members willlearn administration and customer service delivery skills relevant to supporting internal and external stakeholders,with electives that will allow them to work in the
field as well.
Possible job titles include:

• Business Support Officer
• Maintenance Crew Member

This program is for more senior staff who apply the broad range of skills and knowledgeto workinlocalgovernment and who typically are responsible for the performance of a small team.
They work with independence,taking responsibility for their own
functions and outputs.
Possible areas of responsibility include include:

• LocalLaws
• Maintenance Team
• Operational Works Supervisor
• Parking Inspector
• Ranger
• Rates

The elective units selected will allow your staff to specialise their learning so that it is most relevant to their roles.