1800 863 863 enquiries@tme.edu.au

Program Snapshot


10-12 months

Delivery Options

  • Face to face classroom (or delivered
    in the workplace), supplemented by
    extensive workplace practice.
  • Distance / Online learning available.


It is required that learners be employed
in a positon that allows them to
demonstrate application of skills
required by the program. Learners will
need access to the internet for on-line
research and activities.
LLN will be assessed prior to course


$5,000 full fee.
State Government funding may be
available for eligible individuals.
Contact us to see if you’re eligible for
government funding.

Course Overview:

The aim of “Competitive Systems and Practices” is to establish and maintain a culture of efficiency and continuous improvement within an enterprise – targeting improvements in efficiency, waste reduction, customer service, employee morale and costs.

This qualification provides learners with a systematic process and a range of tools which can be used in combination to target and address key issues within your organisation. The program would benefit experienced staff who are involved in process management, staff supervision or who want to develop skills in implementing and managing continuous improvement initiatives in their workplace.

Course outcomes:

√ Understand how the application of competitive systems and practices improves performance in the workplace and how it contributes to improving customer satisfaction.

√ Identify and monitor environmentally sustainable work practices.

√ Sustain improvements introduced to the workplace to prevent regression to former practices, or digression to less efficient practices.

√ Develop or improve team culture and create an environment that encourages application of competitive systems and practices.

√ Knowledge of how to implement and
manage change in the workplace.

Analyse operational processes to identify opportunities for improvements such as, cost savings, time effeciencies or maximising quality outputs.

Assist others to use standardised work practices as a basis for continuous improvement.

Use structured process improvement tools to solve process and other problems.

Mistakeproof operational processes

Plan, implement and monitor projects to ensure successful outcomes.

Course structure:

MSS40316 Certificate IV in Competitive Systems and Practices requires completion of
12 units of competency.
* Indicates core units.

MSS403001 Review competitive systems and practices*
MSS403010 Facilitate change in an organisation implementing
competitive systems and practices*
MSMENV472 Implement and monitor environmentally sustainable
work practices*
MSS403002 Ensure process improvements are sustained
MSS403013 Lead team culture improvement
MSS403030 Improve cost factors in work practices
MSS403033 Map an operational process
MSS403040 Facilitate and improve implementation of 5S
MSS403044 Facilitate continuous improvement through the use
of standardised procedures and practices
MSS403051 Mistake proof an operational process
MSMSUP390 Use structured problem solving tools
BSBPMG522 Undertake project work

More information:

Assessment Methods:

  • Theory & knowledge assessments
  • Case studies
  • Practical exercises
  • Project Work
  • Workplace observations
  • Workplace Supervisors’ reports

Resources ProvidedLearning resources will be provided including; training manuals, powerpoint presentations, You-tube clips, webinars etc.

Induction: Trainees will be introduced to the course, delivery and assessment methods, and expectations and rights of trainees prior to course commencement. All trainees are expected to comply with worksite WHS procedures and policies during practical activities. Safety procedures in the classroom will be explained at the commencement of the course.

RPL & Credit Transfer: Students who believe they have sufficient past experience to demonstrate full competence against particular units may apply for RPL using the forms and processes available from the TME office. Students may apply for credit transfer for any units completed in prior qualifications, including for the elective units.

FundingThis program may be supported by Victorian State Government funding or subsidised by the NSW Government subject to eligibility. New employees may also be eligible for Commonwealth Government Funding. Contact us to check your eligibility.

Workplace Training: Programs can be customised to meet individual or workplace requirements. On the job training and assessment activities are built into our programs to benefit employers and enable learners to develop relevant workplace skills.

We actively tailor training for people from diverse backgrounds, including those with disabilities, and encourage all to apply.

Information in this flyer is current at 19/1/2017 and may be subject to change. Contact us to ensure you have the most current information about this program. 

version 2 – 19/1/2017

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    Take your career to the next level with a qualification in Competitive Systems and Practices.