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Program Snapshot


2 days per week

13 weeks in total

9am -2pm daily

Delivery Options

  • Face to face classroom instruction
  • Trainer-led practical activities
  • Coaching of students in the simulated environment


  • A desire to work in the cleaning industry.
  • LLN will be assessed prior to course commencement.


State Government funding may be available for eligible individuals. Contact us to see if you’re eligible for government funding.

check Jobtrainer here



Course information:

The current environment has created a large demand for qualified cleaning professionals who understand the requirements and techniques to clean work and public areas in a safe and thorough manner.

Employers are seeking people who have a formal Certificate II/III Cleaning Operations qualification. Attending this training will create more employment opportunities.

This program is designed for individuals who wish to gain the necessary skills and knowledge to engage in a range of routine cleaning tasks and specialist operational skills.

This nationally recognised qualification reflects the role of residential, commercial, and industrial cleaning sectors and the needs to work within the competitive cleaning industry. You will learn the core skills to work within these settings and conditions with specialist cleaning needs.

The benefits are tangible.

  • Employees are more knowledgeable about the features that set a good clean environment out from the average.
  • Cleaning staff understand and feel better prepared to present their areas of responsibility to all people who encounter their work.
  • Organisations will be better placed to measure the improved performance of teams and individuals in providing overall client service.
  • Improved teamwork increases entire team satisfaction.

With the above information this program will allow students to learn key aspects of Health and safety in the industry, understanding cleaning techniques and how important it is to the health of the workers and just as important how to work with others to ensure effective relationships and work obligations are met.

Course outcomes:

√ Opportunity for employment

√  Better placed to monitor the health and condition of the cleaning areas under their control.

√ Feel they are more valued as a key member of the team.

√ Better understanding of the effective techniques in cleaning operations

√ Better understanding of the tasks involved in commercial cleaning

√ Learn how to integrate all cleaning techniques to varies industry tasks

√ Understand and implement WHS practices in the workplace.

√ Greater independence and lifestyle

Course structure:

Maintain Hard Floor Surfaces (CPPCLO3001) Elective

Clean Using Safe Work Practices (CPPCLO3003) Core

Maintain Carpeted Floors (CPPCLO3004) Elective

Confirm and Apply Privacy and Security Requirements for cleaning work (CPPCLO3005) Core

Clean Carpets (CPPCLO3006) Elective

Clean Glass Surfaces (CPPCLO3009) Elective

Clean Wet Areas (CPPCLO3017) Elective

Clean and Maintain Furniture and Fittings (CPPCLO3018) Elective

Remove Waste and Recyclable Materials (CPPCLO3019) Core

Pressure Wash and Clean Surfaces (CPPCLO3020) Elective

Maintain Cleaning Storage Areas (CPPCLO3035) Core

Clean Food Handling Areas (CPPCLO3038) Elective

Respond to Enquiries and complaints (CPPCMN3004) Elective

Provide Effective Client Service (CPPCMN3006) Core

Leadership in the workplace (CPPCMN3007) Elective


Students will be introduced to the course, delivery and assessment methods, and expectations and rights of trainees prior to course commencement.

All students are expected to comply with worksite WHS procedures and policies during practical activities. Safety procedures in the classroom will be explained at the commencement of the course.

Assessment Methods:

  • Written/Verbal Questions
  • Practical/Simulation Tasks
  • Projects
  • Practical Observation
  • Third Party Report

Resources Provided

  • Textbook and Reference Guide
  • Learner Activity Workbooks
  • Assessment Workbooks
  • Industry Forms and Templates

RPL & Credit Transfer: Students who believe they have sufficient past experience to demonstrate full competence against particular units may apply for RPL using the forms and processes available from the TME office. Students may apply for credit transfer for any units completed in prior qualifications, including for the elective units.

Funding: This program may be supported by Victorian State Government funding or subsidised by the NSW Government subject to eligibility. New employees may also be eligible for Commonwealth Government Funding. Contact us to check your eligibility.

Workplace Training: Programs can be customised to meet individual or workplace requirements. On the job training and assessment activities are built into our programs to benefit employers and enable learners to develop relevant workplace skills. 

We actively tailor training for people from diverse backgrounds, including those with disabilities, and encourage all to apply. 

Enquire Now

    TME offers courses that can assist you to better understand local cleaning practices in Australia, and which will help you gain the knowledge necessary to eventually become a cleaning professionals

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    TME Trade Training developed a 4-unit training program that is aligned to the
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    Statement of Attainment that employers can rely on as evidence of current
    competence and provide credit towards completion of a full qualification.

    Got Questions? Want us to call you? Make a Course Enquiry Now !