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Program Snapshot


10-14 months

Delivery Options

• Workplace based (Face to face)
• On-Line (self-directed)
• On-Line (trainer led – virtual


It is required that learners be employed in a positon that allows them to demonstrate applicaton of skills required by the program. Learners will need access to the internet for on-line research and actvites.

LLN will be assessed prior to course commencement.


$5,0000 full fee.
State Government funding may be available for eligible individuals.

Contact us to see if you’re eligible for government funding.

Course information:

This program is for individuals developing as emerging leaders and managers in any business area. The course is broad enough to develop the necessary core skills below, but generic enough to allow for contextualization to any environment.

It prepares participants for the often-difficult transition from mate to manager – learning to become responsible for the people who are now responsible for the job they used to do! Or for people wanting to take the next step in their career, where leadership of front-line staff is a key focus. Today leaders in business must have highly developed communication skills and the ability to manage people and processes effectively within the business framework they operate under. This course is tailored to this environment, allowing senior and experienced staff to meet their personal and professional development needs while fulfilling legislative and regulatory requirements.

The course is run as a series of trainer-led workshops, either face to face or on-line, where staff from different sections of an organisation’s operations can come together to learn and discuss how the current topic applies in ways that can improve their own work performance, to the overall benefit of the business.

Course outcomes:


√ Promote team cohesion by motivating, mentoring, coaching and providing development opportunities.
√ Plan and supervise individual and team performance.
√ Implement, monitor and report on progress in relation to individual and business plans.
√ Be an effective and proactive contributor to team innovation.
√ Implement continuous improvement systems and processes.
√ Better understand the operating environment of the business to identify opportunities for improvements
√ Identify risks and to apply established risk management processes.
√ Monitor and obtain feedback on their own work performance and access learning opportunities for professional development.
√ Model high standards of conduct to reflect the organisation’s standards and values.
√ Manage effective relationships with other staff and clients

Course structure:

The course is structured around 3 key skills new leaders must

1. The ability to coordinate and manage their own work behaviours as a model to their team, by employing…..
2. Appropriate methods to ensure the team is focused, enthused and effective in…..
3. Achieving the core purpose of the team, meeting the tasks and objectives they are there for in the first place.

The topics particular to this structure include;

• BSBPEF402 Develop personal work priorities
• BSBLDR412 Communicate effectively as a workplace leader*
• BSBPEF502 Develop and use emotional intelligence
• BSBXCM401 Apply communication strategies in the workplace

• BSBLDR411 Demonstrate leadership in the workplace
• BSBLDR413 Lead effective workplace relationships
• BSBLDR414 Lead team effectiveness
• BSBXTW401 Lead and facilitate a team

• BSBOPS402 Coordinate business operational plans
• BSBPMG430 Undertake project work
• BSBSTR401 Promote innovation in team environments
• BSBSTR502 Facilitate continuous improvement

More information:


Assessment Methods:

  • Theory & knowledge assessments
  • Case studies
  • Practcal exercises
  • Project Work
  • Workplace observatons
  • Workplace Supervisors’ reports

Resources Provided:

Learning resources will be provided including; training manuals, powerpoint presentatons, You-tube clips, webinars etc.

Induction: Trainees will be introduced
to the course, delivery and assessment
methods, and expectations and rights
of trainees prior to course

All trainees are expected to comply with
worksite WHS procedures and policies
during practical activities. Safety
procedures in the classroom will be
explained at the commencement of the

RPL & Credit Transfer: Students who
believe they have sufficient past
experience to demonstrate full
competence against particular units
may apply for RPL using the forms and
processes available from the TME office.
Students may apply for credit transfer
for any units completed in prior
qualifications, including for the elective

Funding: This program may be
supported by Victorian State
Government funding or subsidised by
the NSW Government subject to
eligibility. New employees may also be
eligible for Commonwealth Government
Funding. Contact us to check your

Workplace focussed: Programs can be
customised to meet individual or
workplace requirements. On the job
training and assessment activities are
built into our programs to benefit councils
and enable learners to develop relevant
workplace skills.

We actively tailor training for people
from diverse backgrounds, including
those with disabilities, and encourage all
to apply.

Information in this flyer is current at
time of preparation but may be subject
to change. Contact us to ensure you
have the most current information
about this program.

BSB40520 Cert IV L&M v 2021.06.doc

TME offers courses that can assist you to better understand local business practices in Australia.

Take your career to the next level with a qualification in Business and management.

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