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Program Snapshot


12-18 months

Delivery Options

 • Virtual (online) classes
• Face to face in the workplace if sufficient numbers on one site
• Supplemented by extensive
workplace practice.


It is required that learners be
employed by a business in a
position that allows them to
demonstrate application of skills required by the program. Learners may need access to the internet for on-line research and activities.

LLN will be assessed prior to course commencement.


$5,500 full fee.
State Government funding may be available for eligible individuals. Contact us to see if you’re eligible for government funding.

Course information:

The Diploma of Leadership & Management is designed for those who currently supervise or lead staff within their workplace or for those who want to develop leadership skills in preparation for future leadership positions.

The program looks at key areas of business and operational management with emphasis on developing skills in effective leadership and communication, performance management, continuous improvement initiative, and guiding teams to achieve set goals and targets.

Course outcomes:

√  Use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management.
√ Establish and manage processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity.
√ Develop and monitor implementation of operational plans to ensure efficient and effective workplace practices, productivity and profitability.
√ Develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
√ Understand recruitment and selection processes.
√ Lead and manage continuous improvement systems and processes and manage opportunities for further improvements.
√ Manage staff performance through development and monitoring of key performance indicators and standards, and by providing timely coaching and feedback.
√ Manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
√ Manage planning in relation to an organisation’s workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends

Course structure:

BSB50420 Diploma of Leadership and Management requires completion of 12 units of competency. * Indicates core units.

Communicate with influence (BSBCMM511) *
Develop critical thinking in others (BSBCRT511) *
Manage people performance (BSBLDR522)
Lead and manage effective workplace relationships (BSBLDR523) *
Manage business operational plans (BSBOPS502) *
Manage business risk (BSBOPS504)
Manage personal and professional development (BSBPEF501)
Develop and use emotional intelligence (BSBPEF502) *
Undertake project work (BSBPMG430)
Facilitate continuous improvement (BSBSTR502)
Manage team effectiveness (BSBTWK502) *
Lead communication in the workplace (BSBXCM501)

More information:

Assessment Methods:

• Written/Verbal Questions
• Workplace Practical/Simulation Tasks
• Observation of the learner carrying
out work practices

Resources Provided:

• Reference Material
• Learner Activity Workbooks
• Assessment Workbooks
• Industry Forms and Templates

Induction: Trainees will be introduced to the course, delivery and assessment methods, and expectations and rights of trainees prior to course commencement.

All trainees are expected to comply with worksite WHS procedures and policies during practical activities. Safety procedures in the classroom will be explained at the commencement of the course.

RPL & Credit Transfer: Students who believe they have sufficient past experience to demonstrate full competence against particular units may apply for RPL using the forms and processes available from the TME office. Students may apply for credit transfer for any units completed in prior qualifications, including for the elective units.

Funding: This program may be supported by Victorian State Government funding or subsidised by the NSW Government subject to eligibility. New employees may also be eligible for Commonwealth Government Funding. Contact us to check your eligibility.

Workplace Training: Programs can be customised to meet individual or workplace requirements. On the job training and assessment activities are built into our programs to benefit employers and enable learners to develop relevant workplace skills.

We actively tailor training for people from diverse backgrounds, including those with disabilities and encourage all to apply.

Information in this flyer may be subject to change. Contact us to ensure you have the most current information about this


BSB50420 Dip Leadership & Management v 2021.06

TME offers courses that can assist you to better understand local business practices in Australia.

Take your career to the next level with a qualification in Business, Leadership and Management.

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